Security
We design our software for organizations that take compliance and data stewardship seriously. This page summarizes our posture at a high level; your order form or agreement may include additional commitments.
Product and infrastructure
Our transport management application runs on managed cloud infrastructure with network controls, encryption in transit for browser sessions (HTTPS), and access restrictions aligned to operational need. We patch and monitor systems as part of normal operations.
Access and authentication
Access to production environments and customer data is limited to authorized personnel and tied to business need. Customers authenticate to the TMS through application mechanisms defined in the product; we encourage strong passwords and role-appropriate permissions inside your organization.
Data handling
Trip and operational data belong to your organization’s workflow; we process it to deliver the service you subscribed to. Specific retention, subprocessors, and data processing terms may be addressed in your contract or a data protection addendum where applicable.
Vulnerability reports
If you believe you have found a security issue related to Bycon services, please email us with enough detail to reproduce the concern. We appreciate responsible disclosure and will work with you to understand and address valid findings.
Limitation
No cloud service can guarantee absolute security. This page is informational and may be updated as our practices evolve.